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In these trying times, we are all looking for a way to save money, especially in business. Too often we have to cut personnel because their salary eats up so much of the bottom line. This spreads more responsiblity to those who are still left in the company and overburdens the already overworked employee. We are suggesting 5 reasons to outsource your IT or even use outsourcing to compliment your existing IT department.
Outsourced It Department
1. Cut Costs at the Bottom Line- By outsourcing your IT department you can save in the following areas: salary, insurance, paid leave, sick time, and taxes per employee. Employees and their costs can eat away at the bottom line.
2. Benefit from Expanded Knowledge Base- Having an IT professional from an outside source brings a wealth of knowledge from many different backgrounds. These people handle IT from small companies to large Fortune companies, and bring all their experience with them at no extra cost to you.
3. Buying in Bulk Really Does Save- If you purchase your IT hours in packs, you will find savings through each increment. When you buy IT hours, it means you are pre-purchasing work from your outsourced IT department. If things are sailing smoothly, you don’t have to pay an IT employee to sit at a desk and watch ESPN until someone’s computer crashes. You use the hours as needed so you don’t have to overpay an underproductive employee.
4. Remote Technology Cuts Time and Expense- If your laptop starts acting up when you are not at the office, your local on site tech cannot help you. Using remote technology, our IT experts can log into their system from their location and help your employee on the road. It would cost you time and travel expense to send your local person to repair that system.
5. After-Hours Accessibility- When your business closes for the day, does your technology? What happens when something happens after hours? Do you call your employee? What if they cannot make it? Outsourcing offers a solution to this problem.
Bonus: Supplement your IT- So you are close with your IT person, or maybe they built the tech side from the ground up and letting go of them is not an option… If that person is spread too thin, we can help. Let the outsource take the tier 1 and 2 issues to help your staff focus on that important job that you have them on.
If you have any questions, or need to outsource your IT afterall, call 1-800-285-2448. PSS Enterprises offers a variety of IT solutions and will customize a solution to fit your need. Check us out at http://www.pssenterprises.com or our blog at http://blog.pssenterprises.com
A client will usually come to an agreement with an IT solutions provider to provide certain services which would be listed in a contract. Then, whenever a problem arises in the clients IT network, they would give a call to the IT company who will first try to resolve the issue over the telephone. If this doesn’t work then the call will be escalated to a more senior engineer who will also try to resolve the issue over the phone. If the problem is still not resolved then an engineer would be assigned to visit the site to view the problem in person. This will most likely sort the problem out. If it still isn’t resolved then there is an obvious hardware or software issue which must be replaced.
Who are the Users of this Service?The main users who use this service are small and medium sized companies who can afford to outsource all their needs to a specialist who can provide the services to an exceptional level. The large corporations do not usually outsource all their needs as their departments are too large for one company to handle. They would normally have their own IT department to deal with all problems and requests.
Advantages and Disadvantages of a Virtual IT DepartmentThe best advantage is to small and medium sized companies who don’t have to employ several IT people to do the same job which an IT company can do better for less than � the salary which you would pay for two to three full-time IT personnel. You have the advantage of having engineers with years and years of IT industry experience who know exactly what you are looking for in regards to your IT infrastructure. The downside is that the IT company is not always onsite to see any problems face to face and turnaround times can be anything from 2 hours to 24 hours.
